FAQ's

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Accounts

Yes, you can create an account without having to immediately fund your account.

Yes, we do. Feel free to trade on our demo platform for as long as you wish.

Yes, we do offer Sharia compliant Islamic accounts wherein administrative fees are charged rather than swap fees.

Yes, but please note that you will need to provide proof of business ownership (Articles of Incorporation) along with proper identification.

KYC (Know Your Customer) is a compliance process whereby financial institutions obtain information about the identity and address of the customers.

We ask that all customers provide Proof of Identification and Proof of Residence.

In most cases, denial is due to the document being outdated, incomplete, or not in your name. If you have questions or concerns regarding document denial, please contact our support team.

We strive to approve all accounts within 15 minutes or less.

Payments

The minimum deposit amount is $10 USD.

We accept credit cards and Bitcoin.

Yes, we offer a completely secure, encrypted deposit process to ensure full security of the payment process.

You are free to request a withdrawal of your funds at any time.

There in no cost associated with Bitcoin and credit/debit card transactions.

Withdrawal requests are reviewed by our payments team within 24-48 hours. The time it takes for your funds to arrive at you once paid out will depend on the chosen withdrawal method.

No, we do not. Deposit bonuses often come with extremely large trade requirements which must be met before the funds are paid out and we choose not to subject our clients to these types of offers.

Trading

Many spreads can be view on our spreads page. If you wish to see current spreads for all assets, we recommend that you create a live or demo account.

The current maximum leverage is 1:500.

Yes, we allow each of these.

Standard Forex trading can take place 24/5, while digital asset trading can take place 24/7.

We currently offer the MetaTrader 4 platform.

We offer over 200 assets for our clients to trade on. Visit our assets pages to view a comprehensive list.

Yes. Using the MT4 app, clients can trade from any mobile device that has live internet access.

You’re free to enter into positions as small as 0.01 lot.

Our system allows trades of up to 1,000 lots.

Our margin rules are the following: Margin Call at 100% and Stop Out at 70%

General

We work with several LP’s in order to bring you the best trading conditions. For more information, contact us.

Contact us. Our support team is always available to help. If you’d like to request a callback, click here to access the callback form